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Warranty

The warranty on professional loudspeaker products remains in effect for two (2) years from the date of the first consumer purchase.

P.audio’ warranty protects the original owner and all subsequent owners so long as:
Your P.audio Speakers product has been purchased directly from Sonotone - or an authorized distributor of P.audio Speakers (this warranty does not apply to P.audio Speakers products purchased elsewhere) and the original dated bill of sale is presented whenever warranty service is required.

FAILURE ANALYSIS

LISTING OF INITIAL CAUSES

Applicable to all loudspeaker and compression driver types ( on purchase )

Applicable to the analysis of power handling capacity results U pdate: 14 / 07/2007

DEFECT CODE		LISTING OF INITIAL CAUSES	WARRANTY STATUS	REMARKS

BA	Bad Assembly	Defective product assembly. Factory specifications not fulfilled	IN
BB	Broken Basket	Broken or warped basket due to shock or mechanical strain
BC	Broken Cone	Folded or torn cone due to tear and wear or bad handling	OUT
BD	Broken Dust-cap	Sagging or perforated Dust-cap	OUT
BF	Blistered Former	Blistering of the former facing the winding	IN
BG	Broken Diaphragm	Broken or warped diaphragm due to excessive power or bad handling	OUT
BK	Buckling Former	Buckling of the voice-coil former ( Voice-coil driven out of the air-gap)	OUT
BL	Broken loudspeaker or compression driver	Complete destruction of the loudspeaker	OUT	No possibility of service
BM	Broken Magnet	Splitt ring magnet. The voice-coil is jammed in the air-gap	IN
BR	Bad Reconing	Bad reconed unit	OUT
BS	Bad Diaphragm Replacement	Bad user-replaced diaphragm	OUT
BT	Broken Terminals	Broken electrical terminals due to shock or bad handling	OUT
BZ	Buzzing	Unusual noise in sinusoidal excitation (Buzz)	IN	Specify applied voltage and frequency
CB	Cut Braids	Lead-out braid cut by mechanical fatigue breaking	IN	See also 'TB' code
CR	Coil Rubbing	The voice-coil rubs the gap’s surface producing extraneous noise	IN
CS	Cold Solder	Cold solder of the lead-out braids	IN	Voice-coil in open circuit
DC	Direct Current	Carbonisation of one half of the coil	OUT
DG	Detached Grille	Venting hole grille detached or lost	IN
DK	Detached Gasket	Loudspeaker gasket detached	IN
DR	Detached Double Spider	Glue joint failure between spiders	IN
DS	Detached Surround	Unsticking or delamination of surround from the cone	IN
EW	Expired Warranty	Three year warranty expired	OUT	Production year and week is coded on batch number printed on label
FA	Filings in air-gap	Filings in the air-gap	IN
FR	Bad Frequency Response	Frequency response curve goes outside the accepted QC limits	IN
IR	Bad Impedance Response	Impedance response curve goes outside the accepted QC limits	IN
LB	Too Long Braids	Too long braids hit the cone during operation	IN
LD	Loose Dust-cap	Dust-cap loose from cone	IN
LP	Loose Phase Plug	Compression driver phase plug loose	IN
LS	Broken or Lost Screws	Loudspeaker or compression driver assembly screws completely or partially broken or lost	OUT
MA	Missing Article	Article listed in the delivery note not present in the shipped items	OUT
ML	Missing Label	Missing loudspeaker or compression driver label	OUT
MM	Missing Moving Parts	Missing moving parts	OUT
MS	Melted Solder	Melting of the aluminum winding solders	IN
OC	Open Circuit	Winding in open-circuit by breaking of output wire at fatigue	IN
OD	Over Driven	Exceeding of excursion limits: circularly folded cone and/or bottomed voice-coil. Damaged suspension and/or sign of phase plug on diaphragm in compression drivers	OUT
OH	Over Heated	Overheating of the voice-coil. The coil is carbonized	OUT
OK	O.K.	No Defect Found	OUT
OP	Out of Production	Discontinued Product	OUT
OS	Out of Specifications	Out of Specifications	IN
OV	Ovalized Voice-coil	Ovalized Voice-coil causes Rub	IN
RP	Rusty Plate	Metal Parts Oxidation	IN
SB	Too Short Braids	Too short lead-out braid, cut during operation	IN
SC	Short-Circuit	Winding in short-circuit by melting with the return wire	IN
SG	Spider Glueing	Breaking of the spider / voice-coil or spider/ frame gluing joint	IN
SN	Side Noise	Unusual noise coming from cone suspension in sinusoidal excitation (Buzz)	IN	Specify applied voltage and frequency
SP	Shifted Plate	Front or rear plate shifted. The voice-coil is jammed in the air-gap	IN
SS	Softened Spider	Softened spider causes Rub or Buzz	IN
SW	Slipped Winding	Partial or complete shifting of coil winding	IN
TB	Teared Braids	Lead-out braid accidentally snatched	OUT
TS	Torn Spider	Torn or broken spider	IN
TU	Torn Surround	Out-of-shape or torn surround	IN
VG	Voice-coil Glueing	Breaking of the voice-coil to cone or diaphragm gluing joint	IN
WI	Winding Insulation	Winding in open-circuit by melting with the return wire	IN